We are an Apple Authorised Service Provider, our technicians are Apple certified, and we offer Warranty Repairs as Apple would.
Warranty Repairs are no charge.
No appointment is needed. Drop off your Mac Mon-Fri 9:00am till 5:30pm
Please make sure you have everything backed up* and ‘Find My” turned off.**
Out of Warranty Service.
This includes accidental damage, older computers and software.
We charge $85 on booking in, which covers Diagnosis and Quote.
No appointment is needed. Drop off your Mac Mon-Fri 9:00am till 5:30pm Please make sure you have everything backed up* and ‘Find My” turned off.**
Most software services such as;
macOS re-install/upgrade, password reset, malware removal, email setup, data migration, security check etc. would be covered by the $85 booking in fee.
For urgent repairs ask for Priority Business Service $139. This means your Mac will be the next to be diagnosed and parts ordered ASAP.
* Making a backup is an important part of preparing your Mac for service, some types of repair might require erasing or replacing your hard drive and data can rarely be recovered from modern computers if they require service.
** If Find My Mac is turned on it will stop us from performing any service.
"Find My” help click here
If your device is more than 12 months old a sales receipt may be required
Service parts or products are new or equivalent to new in performance and reliability